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Feedback was one of the key elements of
formative assessment identified by Black and Wiliam in Inside
the Black Box. Research suggests that changes to
the way feedback is given can have positive effects on attainment as well as
on other aspects of education.
This paper amplifies the advice given in the Toolkit paper on Formative
Assessment. It should be read in conjunction with that paper and
with others such as those on Targets, Motivation and Praise as well as the
various Assessment papers.
Points Arising from Research
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Most teachers can benefit from reassessing the way they give
feedback to pupils |
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Giving marks or grades tends to have a negative effect, even when
accompanied by helpful comments |
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Good feedback improves pupil motivation |
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Prompt and positive feedback, reinforcing pupils’ efforts, has been
shown to raise serotonin levels (high levels of serotonin are
associated with improved learning potential). |
Key Elements of Feedback and Marking
Types of
feedback
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Written comments:
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should emphasise what is positive in the work
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should identify no more than two or three main areas for
improvement
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should make suggestions as to how the improvement can be
effected
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must be clearly legible and understood by pupils (This may seem
obvious, but….)
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Marks and/or grades:
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tend to make high achievers complacent and distract from any
written advice
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tend to reinforce low achievers’ sense of failure
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are probably best kept for teachers’ mark sheets and for formal
reports, rather than being written on pupils’ work
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must be clearly understood by pupils (and parents) when they are
used
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Feedback from fellow pupils (with some training) has been found to
be very effective |
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Feedback can relate to short-term targets, but pupils should be
aware of progress in relation to long-term goals |
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The nature of the feedback depends on its purpose and its intended
audience |
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An important element of the process is the feedback the teacher gets
from pupils |
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Feedback in real situations is particularly effective (eg using a
Modern Language with a native speaker, planning and carrying out a
science experiment or using oral skills in a functional phone call).
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Principles of effective feedback
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It should be related to clearly understood and agreed
targets/criteria (which will be appropriate to the individual pupil) |
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It should be genuine and relate to specifics (instead
of being vague/general) |
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It should promote dialogue and reflective
self-assessment, with pupils invited to comment on the feedback |
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Feedback given whilst the pupil is still engaged on
the task is particularly effective |
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Modelling/scaffolding before and after the task is
helpful in establishing the criteria on which feedback is based |
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There must be clear opportunity for the pupil to act
upon advice given in feedback (and time is required for this
process) |
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It should focus on what the pupil has done well and
then give a limited number of suggestions for improvement (no more
than 3 - and possibly just one) |
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Try “two stars and a
wish” - two positive comments on what has been achieved and one
target for improvement |
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Next steps in the learning process should
clearly connect with and be influenced by feedback on a task |
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Appropriate feedback for all pupils is an important
element of the inclusion process |
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Verbalising ideas (by both teacher and pupil) during
the feedback process is very valuable |
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Comparisons between pupils should be avoided since
this can be demotivating
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Other issues affecting feedback
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Feedback should be part of a culture of achievement
in the classroom |
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The emphasis should be on valuing what the pupil has
achieved and providing encouragement |
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Feedback is unlikely to be effective unless the
purpose and value of the task are clearly understood and accepted by
the pupil |
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Paperwork should be kept to a minimum |
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Planning at whole-school, department and classroom
level should build in systematic assessments appropriately timed so
that the value of feedback can be maximised
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Some issues relating to marking
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More assessment is not necessarily better; more
feedback is not necessarily better |
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Time spent on marking should be proportionate and
should not dominate the teacher’s week |
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Coordinated planning and timing of assessments can
ease workload |
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More time spent on the preparatory stages of a task
can reduce the need for remedial work |
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Pupils should understand that they will eventually be
judged on work completed without teacher assistance |
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When it is possible to work with a pupil in class and
give verbal feedback this can ease workload as well as being
particularly effective |
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It is not necessary to mark all errors - this can be
demotivating |
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Marking of selected errors (perhaps in just part of a
piece of work) should be used in encouragement of a culture of
self-correction |
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Marking of errors should be limited to what is
relevant/necessary to the purpose |
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Pupils should not come to see formally marked work as
the overwhelming priority in coursework |
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Whole school policies on marking should be understood
by pupils and parents (who can be involved in their establishment
and monitoring) |
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Marking codes should be used to ease workload - but
these should be clearly understood by pupils (and parents |
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Pupils often don’t like teachers writing on their
work, but are happy to take advice in other ways - post-it notes
have been used to effect (can be collected by pupil or teacher) |
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General criteria can be established for all work
(need to be established and reinforced early in the year), with
specific ones for individual tasks |
Reflection and Discussion
Does your
practice make use of the principles described above?
Are there aspects of feedback which you feel you could reconsider?
What is the best way to deal with a situation when a pupil seems not to be
acting upon advice given in feedback?
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Some Activities
Relating To the Issue of Feedback and Marking |
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Key element |
Objective |
Action |
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Some examples and suggestions |
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Types of feedback |
Marks and/or grades |
Many teachers have reported unease at the idea of ceasing to put
grades/marks on pupils’ work. However, the evidence suggests that it
is worth not giving this sort of feedback unless it is required for
a specific purpose such as formal reports. Try this strategy, and
stick with it for a while, even if there is resistance. Parents
should be informed of what you intend to do and why. |
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Principles of
effective feedback |
It should promote
dialogue and reflective self-assessment, with pupils invited to comment
on the feedback |
Do you give pupils opportunity to comment on the feedback they have
been given? Try setting up sessions in which this is required in
some form - perhaps peers commenting to each other on the feedback
they have received. |
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Other issues affecting feedback
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Feedback should be part
of a culture of achievement in the classroom |
Reflect on how
individuals may be perceiving your valuation of their work. What
sort of words do you use? Can you reduce the amount of negative
comment?
Go out of your way to highlight success and give the impression that
pupils are achieving well. |
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Some issues relating
to marking |
Marking of selected
errors (perhaps in just part of a piece of work) should be used in
encouragement of a culture of self-correction |
Pupils may work to
correct errors marked by the teacher, but then make the same errors in
the next piece of work. Try limited “spot” marking, pressurising pupils
to look for similar mistakes in the rest of a piece of work. Take time
with pupils to promote a self-correction culture. |
Selected References

Further Reading
The key document is Inside the Black Box by Paul Black
and Dylan Wiliam. This is available from: The Publications Secretary,
School of Education, Kings College London, Franklin-Wilkins Building, Waterloo
Road, London SE1 8WA
It can be viewed on certain websites such
as:
Working Inside the Black Box
by Black, Harrison, Lee, Marshall and Wiliam from the same source gives
further insight in practical contexts.
Accelerated Learning in Practice by
Alistair Smith - Network Educational Press ISBN 1855390485
An interesting book in many ways, it has a section on
“Feedback and Choice in Learning” which gives some consideration to the
scientific background to research in this area.
Targeting Assessment in the Primary School by Shirley Clarke - Hodder and
Stoughton ISBN 0340725311
Examines various aspects of feedback such as planning, sharing learning
intentions, target setting etc. Much of the advice is equally valid for
secondary teachers.
Coordinating Assessment Practice Across the Primary School by Mike Wintle
and Mike Harrison - Routledge/Falmer ISBN 0750706988
Contains advice on the wider topic of assessment. Includes a chapter on
“Twelve
principles for effective assessment”.
Marking Smarter
by Highland English Working Group
Comments in detail on practicalities of marking in English teaching.

Websites
www.slamnet.org.uk/assessment/Hengrave%20site/howamIdoing.pdf
The Suffolk Council site contains a variety of useful material, including this
excellent document on feedback, “How Am I Doing?” This gives a list of
principles behind effective feedback, together with elaboration of each
principle in terms of practical contexts.
www.aaia.org.uk/
This is the website of the Association for Achievement and Improvement through
Assessment. It contains various documents of interest in relation to assessment
and feedback.
An example is Shirley Clarke’s
“The Power of Focused Feedback”.
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