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“Emotional
Intelligence”
refers to our ability to control those aspects of our lives which are
associated with emotions. The concept is associated particularly with the
name of Daniel Goleman, an American psychologist. His work has been
influential in the world of business, where increased personal effectiveness
is very important. It has also been influential in educational circles,
where it is seen as offering ways of improving pupils’ achievement and of
providing them with skills for their personal and working lives. Emotional
Intelligence is often referred to as “EQ”, contrasting with “IQ”. “Emotional Literacy” is used by many to refer to Emotional Intelligence
skills. Emotional intelligence is given very high priority in Highland’s
Learning and Teaching Policy.
Emotional intelligence (which is
both intra- and inter-personal) should be acknowledged, nurtured and
developed. We should encourage the ability to read and be sensitive to
other people’s feelings and encourage the development of three emotional
competences: emotional awareness; accurate self assessment; self esteem.
Points
arising from Research
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Research has
suggested that no more than 25% of an individual’s success in his/her
career is attributable to IQ. EQ may be a better indication of success
in life than IQ. |
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Improving pupils’
emotional intelligence has been seen to improve academic achievement. |
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The concept of
Emotional Intelligence may be seen as an elaboration of Howard Gardner’s
inter- and intra-personal intelligences (see Toolkit section on
Multiple Intelligences). |
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Strategies to
promote Emotional Intelligence should involve the family and the wider
community |
Key Elements of Emotional
Intelligence
Why the focus on
Emotional Intelligence?
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Brain science has
shown how strong emotional reactions can overwhelm rational responses to
situations and can “hijack” a rational, calm response. If we can
control our initial impulsive response to a situation we may be able to
deal more effectively with it. |
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There is widespread
concern about many young people’s lack of Emotional Intelligence and a
feeling that schools can do more to improve this |
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Physiological
factors directly influence adolescent Emotional Intelligence |
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Changes in the ways
in which families function can mean that schools may need to take on a
role in building Emotional Literacy |
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Teaching Emotional
Literacy may improve pupils’ future parenting skills |
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Emotionally healthy
children are happier, more cooperative and learn more effectively |
The 5 “domains” of EI
(Goleman follows
Salovey and Mayer here)
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Self-awareness |
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Emotional control |
We can use strategies to
control our emotional state
This can be done in a
reactive way in stressful situations
It can also be part of a
pro-active management of our lives
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Self-motivation |
- When we have a goal, the
control of emotions will assist greatly in achieving it (eg in the sense of
“deferred gratification” and control of impulses)
- This can lead to a state
of “flow” in which intense, productive, creative focus on tasks is possible
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Empathy |
The ability to recognise
signs in others of how they are feeling is important if we are to establish
good relationships with them
This can lead to more
productive work with colleagues
It can also help us to
deal with conflict situations
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Handling relationships |
Key elements of
schemes designed to develop Emotional Intelligence
(Goleman refers to the
following American examples: the Self Science curriculum; the Child
Development Project; Promoting Alternative Thinking Strategies (PATHS). In
Highland the Lessons For Living programme is being used – see
references below.)
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They will develop the
following: |
Emotional skills:
identifying and labelling feelings; expressing feelings; assessing the
intensity of feelings; managing feelings; delaying gratification;
controlling impulses; reducing stress; knowing the difference between
feelings and actions
Cognitive skills:
conducting an inner dialogue to deal with situations; understanding signs of
emotional states; using problem-solving and decision-making strategies;
understanding the perspectives of others; understanding norms of behaviour;
adopting a positive attitude to life; developing realistic self-awareness
Behavioural skills:
non-verbal; verbal
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They will cater for the
emotional needs of children related to their age and situation |
Some practicalities:
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The articulation of
feelings within the classroom by teacher and/or pupils can improve the
emotional atmosphere. This can also help defuse conflict situations. |
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When the teacher
understands the pupils’ feelings, and vice versa, good relationships are
easier (NB: up to 90% of communication is said to be non-verbal) |
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Teachers can talk
about their own feelings to help open up this sort of communication |
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The positive and
negative aspects of emotions can be discussed |
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It helps if the
teacher gets to know and understand each individual pupil
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Teaching listening
skills is important |
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We can consider how
other organisations and activities can contribute to the teaching of EI,
such as Scout groups, sports clubs, PTAs etc. |
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Pupils can be asked
their feelings about a subject/topic – eg by creating 3 lists: positive
thoughts, negative thoughts and interesting ideas |
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Pupils can share with
the class an enthusiasm for an aspect of a subject/topic |
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Role-playing, drama
activities etc offer opportunities for expressing emotions |
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Pupils can put notes
of how they are feeling into a post-box for the teacher |
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Pupils can compile
charts of how they are feeling over a period of time |
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Aspects of EI should
be taught separately, but can also be incorporated into the day-to-day
curriculum |
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Other aspects of
learning and teaching can contribute to an environment in which pupils
feel happy, secure and able to control their emotions |
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Each school’s learning
and teaching policy should take full account of EI and the teaching of
Emotional Literacy |
Reflection and Discussion
To what extent does the
Emotional Intelligence agenda seem to fit with your own perceptions? Work on Emotional
Intelligence is primarily associated with America.
Do you think that it is
too “touchy-feely” for British schools and teachers or are there elements
which we can exploit?
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Some Activities
Relating To the Issue of Emotional Intelligence |
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Key element |
Objective |
Action |
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Some examples and
suggestions |
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Why the focus on Emotional
Intelligence? |
Understanding how brain
science has shown how strong emotional reactions can overwhelm rational
responses to situations |
Goleman’s book Emotional
Intelligence gives a very readable account of the research dealing
with this. Try reading Part One of it. You could read on and learn
about the marshmallow experiment. Does this alter your thoughts about
how we should present information to pupils or how a discipline system
should operate? |
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The 5 “domains” of EI |
Understanding the power of
empathy |
Goleman examines ways in
which empathising with others can make our jobs easier. This can affect
how we work with colleagues and how we relate to pupils. We can help
pupils to understand the power of empathy and to relate to each other
more effectively. Look at
Goleman’s
specific comments on how empathy
works. |
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Schemes designed to
develop Emotional Intelligence |
In Highland the Lessons
For Living programme is being used |
This programme uses the
following rationale: conditioning, caring > challenge, confidence,
commitment, control >coping > calmness, competence, creativity. Talk
to a Pupil Support teacher about strategies being used here. |
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Some practicalities |
When the teacher understands
the pupils’ feelings, good relationships are easier |
To what extent do you really know your pupils' feelings about things: for your subject/topic, for their home situation, for their lives? Do they know what
you feel about things?Is it worth casually making time to talk about such things? Consider how you could integrate such issues into curricular
work. |
Selected References

Further Reading
Emotional
Intelligence: Why it can matter more than IQ by Daniel Goleman (1996)
Bloomsbury – ISBN:
074752 8306
Working With
Emotional Intelligence by Daniel Goleman (1998)
Bloomsbury – ISBN:
0747543844
Fostering Emotional
Intelligence by Gwen Doty
Corwin Press – ISBN
07619 77481
Lessons For Living
by Frank Waters
University of
Strathclyde – ISBN 189822031X

Websites
www.eiconsortium.org/
Contains much about
Goleman’s work, mainly focusing on EI in the workplace
www.teachernet.gov.uk/
Search for Emotional
Intelligence within the site – contains practical suggestions
http://adulted.about.com/webapps/whereabout/adulted.about.com/cs/learningsyles/a/EQ%25202.htm
Some suggestions about EQ and adults
www.antidote.org.uk/
Site for the Campaign
for Emotional Literacy
www.nelig.com/
Site of the National
Emotional Literacy Interest Group based in Southampton
http://eqi.org/eitoc.htm
Offers a lot of material
relating to EI. Steve Hein is not a fan of Goleman and favours Salovey,
Mayer, Caruso et al. Contains suggestions for dealing with negative
emotions.
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